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1.Total delivery time include two parts.
2.The first part is the processing time, this is the time from when your payment is received to when we gather up all the items and pack them before shipment.
3.The second part is the actual shipping time. This is the time that will take for the package to be delivered by the couriers to the destination. We use fast door to door delivery service.
4.Delivery time normally would take in 7~30 days upon destination country(Free Shipping: 15~30 working days; EMS Fast Shipping: 7~15 working days). If you have any questions about shipping, please contact us with email.
1. Please confirm your shipping address before paying for it, you had better leave your phone number and email for contacting. Please provide a valid email address and check emails after you have purchased for any updated information.
2. Items are generally shipped out within 3~5 working days after payment has been verified (Sat. & Sun. and most national holidays were excluded).If custom-made,it will take more 6-13 working day to ship(Special situation excluded).
3. Once we ship your package, we will send you the tracking number once it is available. Package transitting time normally takes 7 to 15 business days, depending on the destination, holidays and factors beyond Postal Service's control. If there is a little delay, please have more patience.
Please contact us first before you need to return the goods, our customer service will back to you within one working day. If there are irremediable defects with the items, you can return them back to us for change or refund. If you choose return for refund, please contact our customer service for return address.
1. Please make sure the color is correct when you order online. If you choose wrong color of our products, you should pay the two-side shipping cost if you want to return for change. If you don not make sure what color you need, please check color list on website.
2. Please make sure the address is correct and complete. If the parcel returned to us as undelivered by the wrong or incomplete address, you should pay for the re-send shipping cost. Please don not send faulty goods back without discussing with us. It is very hard for us to handle a package without any necessary order information. Please confirm all items are included in original box.
3. Please make sure the phone number is correct when you place the order, if the parcel arrived destination and out for delivery but you are not at home, the courier will contact you with telephone number.
4. Please make sure the your email address id correct where you can view your order information and check your shipment once it is available after your order is dispatched.
Please contact us with your name and order ID when you want to exchange different color within 3 days. If you want to exchange other styles, you have to pay price spread. Also you must contact our customer service, they will help you. All exchange products, must keep their original condition not worn, altered or washed, with all tags attached. Need pay restocking fee, reshipping fee, Return Fee is the customer's responsibility.